Eyfel Parfum Kosova · Social Media Management, Photo & Video Production, Meta Ads
Eyfel Parfum Kosova × Eris Agency
Platforms: Facebook, Instagram & TikTok
Market: Kosovo & North Macedonia
Partnership Started: November 2025
The Partnership
We started working with Eyfel Parfum Kosova in November 2025.
As a franchise, Eyfel already had its brand identity and product range, while we built its local social media presence from zero across Facebook, Instagram and TikTok.
Eris Agency manages the social channels, produces photo and video content, and adapts the communication to the local market.
A Franchise With Local Communication
Working with a franchise requires balance.
The brand identity needs to stay consistent, while the content and advertising still need to feel relevant to the local audience.
For this reason, we create content around products, fragrances, offers and recommendations in a way that feels closer to customers in Kosovo.
Meta Ads are used when needed, mainly to support offers, products and campaigns with a clear sales or awareness objective.
From Social Media to Sales
Eyfel Parfum Kosova’s first location is in Shatërvan, Prizren, while during our collaboration the brand also opened a new location in Albi Mall, Prishtina.
Alongside physical retail, Eyfel also offers online sales across Kosovo and North Macedonia.
This makes social media an important part of the sales journey: customers can discover a product online, ask for more information, place an order or visit a store.
Content That Reaches New Audiences
Video content is an important part of our work.
On TikTok, one Eyfel Parfum Kosova video reached 138.3K views, showing the potential of the content to reach people beyond the brand’s existing audience.
The Result
From a local social media presence built from zero, Eyfel Parfum Kosova now communicates across Facebook, Instagram and TikTok, supported by photo and video production, Meta Ads and both physical and online sales.
For us, the work with Eyfel is about combining two things:
protecting the identity of a franchise while adapting its communication to the local market.
